Our Pirvacy Policy

At Tokto Shokudo Singapore, we prioritize the privacy and security of our customers’ personal data. This Privacy Policy explains how we handle your information, ensuring transparency and trust in every interaction. By engaging with our restaurant services, you agree to the practices outlined in this document.

Commitment to Privacy

Tokto Shokudo Singapore is committed to protecting your personal information. We recognize the importance of privacy and are dedicated to complying with applicable data protection laws. Our approach to privacy is centered on respect, transparency, and accountability.

Scope of the Policy

This Privacy Policy applies to all personal data collected through our restaurant, website, and related services. It covers how we collect, use, and safeguard information about our customers, employees, and business partners.

Information We Collect

We collect various types of information to provide better services and experiences:

a) Personal Information

  • Name
  • Contact details (email, phone number)
  • Address (for delivery or promotional purposes)

b) Transaction Details

  • Payment information (processed securely)
  • Order history
  • Reservation and loyalty program details

c) Digital Information

  • Website interaction data (cookies, IP addresses, device type)
  • Feedback provided through online forms or surveys

Why We Collect Data

The personal data we collect enables us to:

  1. Offer personalized dining experiences.
  2. Improve our menu, services, and overall operations.
  3. Communicate updates, promotions, and special offers.
  4. Process transactions and manage reservations effectively.
  5. Ensure a secure and seamless digital interaction.

How We Use Your Information

We use your information responsibly and only for legitimate purposes. Examples include:

  • Processing reservations and orders.
  • Sending promotional materials (with consent).
  • Improving customer satisfaction through feedback analysis.
  • Maintaining security for online and in-restaurant interactions.

Data Sharing Practices

Your personal data is never sold to third parties. We may share your data under these circumstances:

  1. Service Providers: To facilitate payments, deliveries, or digital services.
  2. Legal Requirements: When required by law or regulatory authorities.
  3. Business Partners: For joint marketing initiatives, only with your explicit consent.

Safeguarding Your Data

We implement stringent security measures to protect your data:

  1. Encrypted communication channels for online interactions.
  2. Regular system audits and updates.
  3. Restricted access to sensitive information.

Data Retention Policy

We retain personal data only as long as necessary for business or legal purposes. Upon meeting retention obligations, data is securely deleted or anonymized.

Your Privacy Rights

You have rights regarding your personal information:

  1. Access: Request a copy of your personal data.
  2. Correction: Rectify any inaccuracies in your data.
  3. Deletion: Request deletion of your information, subject to legal constraints.
  4. Marketing Opt-Out: Withdraw consent for promotional communications.

Cookies and Website Tracking

Our website uses cookies to enhance user experience. You can manage cookie preferences via browser settings. Cookies help us:

  • Analyze website traffic.
  • Personalize content and promotions.
  • Ensure website functionality.

Contact Us

For questions, concerns, or requests related to this Privacy Policy, reach out to us:

Tokto Shokudo Singapore
Email: [email protected]
Phone: +65 1234 5678
Address: 123 Orchard Road, Singapore 238888

We appreciate your trust in Tokto Shokudo Singapore and are committed to safeguarding your personal data. Your privacy matters to us.